I have used my scanner, CanoScan LiDE 70, to scan documents without any problem since 2006. Today when I used it, I got the following error message :
Unable to scan: Make sure that there is enough space on the target disk.
This error message was not helpful because my target disk still had so much space. When I changed the default setting to another disk, it still showed the error. When I rebooted my PC, I still got this error too.
When I was surfing some forums, I could not get the correct answer. The best way for me in my mind was to uninstall CanoScan LiDE 70 driver and install it again to see what’s going on.
After the uninstall and install CanoScan LiDE 70 driver, there is no error message. It is working for me.
If you get this error message next time, just uninstall it and install it again. It might work for you.
5 comments:
Emailed CANON Saturday Eve, got reponse and resolution Sunday Morn:
Apparently I had deleted the file that is specified in the "SETTINGS" window (different than the file specified in the scan window).
CANON Reply:
Thank you for your inquiry. We value you as a Canon customer and
appreciate the opportunity to assist you. We sincerely apologize for
any difficulties you have experienced with the 4400F and Target Disk
Space error.
For an unknown reason, the computer is not allowing temporary data to be
written to the general folder chosen by Toolbox at the time of install.
To fix this, please perform the following:
1. From the CanoScan Toolbox, click the Settings button.
2. At the bottom you will see a section that states, "Select Folder
Where Temporary Files are Saved:". Click the Browse button.
3. Browse to a folder, such as C:\Temp, and then click OK.
4. Click OK again to exit the Settings window.
Try scanning again. If you receive the same error, then there could be
an issue with the permissions of your user account. Creating a new user
account could resolve the issue. Please perform the following to try
this:
1. Click Start and then Control Panel.
2. Click User Accounts and Family Safety.
3. Under User Accounts, click Add or remove user accounts.
4. Click Create a new account.
5. Type the name that you want to use for the account.
6. Select Administrator for the account type, and then click Create
Account.
If the error still persists, then we should reinstall the Toolbox with
the latest version from our website. To remove the current Toolbox,
please perform the following:
1. Click Start, Control Panel.
2. Double-click on Add/Remove Programs.
3. Find the CanoScan Toolbox, then click Change/Remove.
4. Follow the steps to remove the CanoScan Toolbox.
5. Close out of all windows when complete.
We can now download the latest version of the Toolbox from our website.
Please use the following steps to download the software for your unit
from Canon's web site:
1. Visit Canon's web site at: www.canontechsupport.com
2. On the Consumer Products Home Support page, below the "Please choose
the model from the dropdown menus below:", select your model in the
following manner:
a. From the top dropdown box, click on the down arrow and select
Scanners.
b. From the middle dropdown box, click on the down arrow and
select CanoScan Series as the product type.
c. From the bottom dropdown box, click on the down arrow and
select 4400F then click GO.
3. On the Support page for your model, click the Drivers & Downloads
tab.
4. Select your operating system from the "Select OS" dropdown box.
5. Scroll down the page and you will find all downloads available for
your model and the selected operating system. Click the link for the
file you want to download.
6. Instructions for completing the download and installation will
appear on the page that follows. You will also see a Disclaimer at the
bottom. Review the disclaimer and click I Agree - Begin Download.
NOTE: Clicking I Decline - Go Back will take you back to the available
downloads list and you will be unable to download the file.
7. Double-click on the downloaded Toolbox to start the installation and
follow through the installation steps.
We hope this information is helpful to you. Please let us know if we
can be of any further assistance with your 4400F.
Thank you for choosing Canon.
Sincerely,
Naomi
Technical Support Representative
Special Note: Certain issues are very difficult to resolve via email.
If you would prefer to speak to a technician for additional assistance*,
you may call our special toll-free number for email customers with
unresolved issues by dialing 1-866-261-9362, Monday - Friday 10:00 a.m.
- 10:00 p.m. ET (excluding holidays). If you prefer to continue to
communicate via email, reply to this message and we will respond as
quickly as possible.
Thanks for your answers. :)
It helped me solving the problem by changing the folder.
Reinstalling the driver worked for me too!
Good for everyone to fix this interesting issue. :)
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